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OUKITEL WP500 Ultra 5G Thermal Rugged Phone with 10000mAh Battery, MediaTek Dimensity 8300 Processor, 12GB+1TB Storage, 108MP + 8MP Night Vision Camera - Image 1

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OUKITEL WP500 Ultra 5G Thermal Rugged Phone with 10000mAh Battery, MediaTek Dimensity 8300 Processor, 12GB+1TB Storage, 108MP + 8MP Night Vision Camera

Name: OUKITEL WP500 Ultra 5G Thermal Rugged Phone with 10000mAh Battery, MediaTek Dimensity 8300 Processor, 12GB+1TB Storage, 108MP + 8MP Night Vision Camera
SKU: OUKITEL WP500 Ultra
Price: 889.99 USD
Availability: InStock

0 days 00 hr 00 min 00 sc

Original price was: $1,199.99.Current price is: $889.99.

Color

Clear

1. Get $30 OFF For First Order,Ending Soon
2. Get Extra $30 OFF, Use Code: TM30 over $600
3. Get Extra $120 OFF,Use Code: TM120 over $1200
4. Get a 20% OFF code after ordered

【Dimensity 8300 5G Power, Up to 1TB Storage】 The WP500 Ultra is driven by a 4nm MediaTek Dimensity 8300 chipset, featuring a 3.35GHz octa-core CPU and Mali-G615 GPU for smooth gaming, multitasking, AI tasks, and demanding applications. It comes with 12GB RAM, expandable to 36GB through virtual memory, 1TB UFS 4.0 storage, and support for TF cards up to 2TB.

【Thermal Imaging with 108MP Photography & IR Night Vision】 Built for field inspection, exploration, and professional applications, the WP500 Ultra combines thermal imaging with an 8MP fusion camera to deliver more detailed thermal views. Its 108MP Samsung main camera features PDAF and an F1.68 aperture, while the 8MP IR night vision camera helps capture clear images even in complete darkness.

【10,000mAh Power, 45W Charging & Built-In Camping Light】 A high-capacity 10,000mAh battery provides up to 1754 hours of standby time and 81 hours of talk time, keeping the phone ready for extended work and outdoor activities. The 45W fast charger, reverse charging function, and built-in camping light add practical power and illumination when needed.

【Rugged Construction with One-Touch Privacy Protection】 Designed for demanding environments, the phone features an aluminum titanium alloy frame and reinforced dual-color housing, with 1.5m drop resistance and operation from -20°C to 55°C. Its dedicated anti-leakage button provides quick protection for sensitive information, making it well suited to field engineers, enterprise users, and government professionals.

【6.78″ 120Hz FHD+ Screen with Android 16 & 5G】 The 6.78-inch FHD+ display delivers fluid 120Hz visuals and is protected by Corning Gorilla Glass 5. With Android 16 and global 5G connectivity, the WP500 Ultra also supports Wi-Fi 6, Bluetooth 5.4, NFC, GPS L1+L5 positioning, optional eSIM, OTG, and dual SIM for versatile everyday and professional use.

Secure Payment Methods:

No import charges or extra fees upon delivery

3-year warranty with 100% authentic products

30-day free returns and price adjustments

Secure payments and purchase protection

Expert Optinion For Your Buying Verdict

Imaging and Detection Value - 87%

87%
Viewing and Field Usability - 92%

92%
Feature Integration - 94%

94%
Power and Connectivity - 89%

89%
Fit for the Intended Workflow - 88%

88%

90%

Best Uses and Buyer Fit

Use cases: Fast field communication, large-file documentation and multi-camera observation from one rugged device.

Best for: Buyers who prioritize flagship-class performance and 1tb storage alongside thermal-fusion and night-vision features.

Benefits: The dimensity 8300 platform and ufs 4.0 storage keep demanding apps responsive, while thermal-fusion support, night vision and a 108mp camera broaden field awareness.

Ideal buyer profiles: Mobile professionals, site supervisors and outdoor teams wanting a powerful rugged phone that can capture and share varied visual evidence.

Pros

Thermal-fusion support adds immediate heat-pattern awareness to a phone already built for field communication and visual documentation
The Dimensity 8300 processor, 12GB LPDDR5 RAM and fast UFS 4.0 storage keep large files and demanding apps moving smoothly
A full 1TB of internal storage leaves generous room for photos, videos, offline maps and project records before frequent exporting
The 108MP main camera and infrared-assisted night-vision camera make it easier to document recognizable scene details across changing light
A 10000mAh battery, 5G and Wi-Fi 6 balance long working sessions with fast transfer and team coordination

Cons

Buyers needing radiometric temperature measurement should confirm the exact thermal-fusion capabilities for their workflow
The 414.3g rugged body is more substantial than a conventional smartphone
Battery life will vary with 5G, high screen brightness and intensive camera use
Confirm regional network bands and the supplied charging accessories before deployment

OUKITEL WP500 Ultra 5G Thermal Rugged Phone with 10000mAh Battery, MediaTek Dimensity 8300 Processor, 12GB+1TB Storage, 108MP + 8MP Night Vision Camera

Color Black / Orange
Dimensions 177.2 × 82.6 × 22.9 mm
Weight 414.3g
Operating System Android 16
CPU MediaTek Dimensity 8300
CPU Process 4nm
CPU Frequency Up to 3.35GHz
CPU Architecture 1× Cortex-A715 3.35GHz + 3× Cortex-A715 3.2GHz + 4× Cortex-A510 2.2GHz
CPU Cores Octa-Core
GPU Mali-G615 MP6
NPU MediaTek APU 780
AnTuTu Score 1,518,279
RAM 12GB LPDDR5
Storage 1TB UFS 4.0
RAM Expansion Up to 36GB (12GB + 24GB)
TF Card Expansion Up to 2TB
Display Size 6.78-inch FHD+
Display Type BOE LCD
Resolution 1080 × 2460
Refresh Rate 120Hz
Pixel Density 396 PPI
Brightness 550 nits
Screen-to-Body Ratio 85%
Aspect Ratio 20.5:9
Contrast Ratio 1200:1
Touch Technology INCELL Capacitive Touch
Touch Points 10-Point Multi-Touch
Screen Protection Corning Gorilla Glass 5
Front Camera 32MP Sony IMX616
Front Camera Aperture F/2.2
Front Camera Video 1080P @ 30fps
Main Camera 108MP Samsung S5KHM6
Main Camera Sensor Size 1/1.67″
Main Camera Aperture F/1.68
Main Camera Focus PDAF
Main Camera Video 4K @ 30fps
Night Vision Camera 8MP S5K4H8
Night Vision Aperture F/2.0
Night Vision Focus AF
Night Vision Fill Light Infrared Fill Light
Thermal Fusion Camera 8MP S5K4H8
Thermal Imaging Supported
Battery Capacity 10000mAh
Battery Type Polymer Battery
Reverse Charging Supported
Standby Time Up to 1754 Hours
Standby Time (SIM Inserted) Up to 1587 Hours
Talk Time Up to 81 Hours
Music Playback Up to 56 Hours
Video Playback Up to 15 Hours
Web Browsing Time Up to 29 Hours
Gaming Time Up to 15 Hours
Charging Time (50%) 35 Minutes
Charging Time (80%) 64 Minutes
Charging Time (100%) 135 Minutes
SIM Configuration Dual Nano SIM
eSIM Support Nano SIM + eSIM
Network 5G / 4G LTE / WCDMA / GSM
“GSM: 2/3/5/8
WCDMA: 1/2/4/5/6/8/19
LTE-TDD: 34/38/39/40/41
LTE-FDD:
:1/2/3/4/5/7/8/12/13/17/18/19/20/25/26/28AB/66/71
NR :N1/2/3/5/7/8/12/20/25/28/34/38/39/40/41/48/66/71/77/78”
Wi-Fi Wi-Fi 6 (802.11 a/b/g/n/ac/ax)
Bluetooth Bluetooth 5.4
GPS GPS + GLONASS + BeiDou + Galileo (L1 + L5)
NFC Supported
Fingerprint Unlock Side Fingerprint Sensor
Camp Light Supported
Speaker 1217BOX Speaker
Speaker Amplifier AW88394
Custom Key Supported
Anti-Leakage Key Supported
USB Port USB Type-C
OTG Supported
Housing Structure Two-Piece Housing
Housing Material Dual-Color Injection Molding + Aluminum Titanium Alloy
OTA Updates Supported
Languages 200+ Languages
Drop Resistance 1.5m, 16 Drops
Waterproof Performance 1.5m Depth for 30 Minutes
Operating Temperature -20°C to 55°C
Storage Temperature -40°C to 70°C
Maximum Surface Temperature 42°C
Speaker Loudness 95dB

ORDER FAQS

My package shows delivered and I never got it, what do I do?

Before hitting the panic button let's cover the most common places your package could be. The first step is to check with the members of your household and close neighbors. Occasionally the packages will be dropped off at the wrong house. If you don’t find it the next step is to contact the local courier who dropped off the package. They will have the most up to date information. If none of that turns up your package, please email us and we will open a case for you, and work directly with you to resolve the issue.

How long will it take to get my order?

Most items ship within 2 business days of the receipt of your order. Depending on your order, items may ship from multiple warehouses and boxes may arrive over a period of days to complete your order.

If a product is out of stock, can I place a back order?

At this time we are not accepting back orders for out of stock items, but you can request to be emailed when the item comes back in stock by entering your email on the out-of-stock product's page.

How can I find out when my order was shipped?

You can check the status of your shipment by first logging into your account. Once you're logged in, click on "My Account" and then "Order History". Select the order number you wish to track.
If your order has shipped, it will have show the date shipped and the tracking number.
If you have a recent order and there is no tracking information, the order is still being processed.

How can I find out if you’ve received my order?

After you complete your purchase, a confirmation page will be displayed with your web order number and order information. We'll also email a confirmation to you, so be sure to enter your correct email address when placing an order.

How do I place an order?

Place your order anytime 24 hours per day, 7 days a week on our website; Thermal-Imagers.com.

Can I cancel or add to an order once it’s been submitted?

Orders are sent immediately to the warehouse for fulfillment, and shipping of your order, therefore we are not able to cancel or add items to your order once you have placed it.

I can’t get my order to go through, it keeps giving me an error.

could be happening for multiple different reasons, but they all have an easy solution. The most common reason for an error is due to an incorrect billing address. Please verify the billing address you have entered matches the address on file with your bank. If the address is correct, just give us a call and we will make sure to get your order placed.

How do I track my order?

Click here to check your order status or check it through www.17track.net

WARRANTY FAQS

What is the process of a warranty claim?

The first step in a warranty claim is to send an email to sales@thermal-imagers.com from the email your Thermal-Imagers.com Store account is set up under. We will need pictures of the damage with a short description of how it happened. If you really want to make it an easy process please include: the order number, first and last name of the purchaser, color and size of your item, and a ballpark of when the item was purchased. That will make it easy for us to find the original order.

If I have a warranty issue, do I have to send the original back?

Yes，customer need to send the device back to us with its original package

If my item is sold out or no longer carried, how do I warranty my item?

If your item is sold out there are two options, we can send you a replacement when we receive the next shipment, or we can issue a gift certificate for the purchase price of the item. If your item has been discontinued without a replacement we will issue you a gift certificate for the purchase price of the original.

How soon will I receive my new product?

This is a difficult question as the response times will vary depending on the seasonal volume. If all the information is provided and you are the original purchaser, we typically have a 48hours response time on the email. Once you have the email and label, shipping may take a few days to be received by us. Once we receive the warranted item the order will be placed and a confirmation will be sent to you.

I have a trip coming up and need this item, is there an expedited option?

If you are in a time crunch and need your replacement quicker, we can accommodate that. Once you put the item in the mail, email sales@thermal-imagers.com the tracking information. Once the tracking is active and the package is on its way back we will place your replacement order.

If my replacement item doesn’t fit can I exchange it?

Yes, just send an email to sales@thermal-imagers.com and let us know and we will work with you to have the product swapped out.

I didn’t purchase my item from you, is it covered?

We only cover the original purchaser. Any item bought second hand or from a 3rd party is not covered under our warranty policy. If proof of purchase cannot be provided or found, the warranty is void.

My item was a gift, is it covered under warranty?

Yes, but when you email in please include the full name of the person who purchased it and your shipping address

What isn’t covered under warranty?

While Thermal-Imagers.com products do excel in all of these aspects, it is not indestructible. Sharp rocks, stiff limbs, and unexpected falls can push any fabric or clothing type beyond its limit.

Any problem that is caused by abuse, misuse, or an act of nature (fire, flood, moths, etc.) is not covered. Snags, stains, pilling, discoloration, deterioration, burns, or damage from normal wear and tear are not covered by this warranty.

RETURN FAQS

Can I return an item?

Yes. We are able to accept returns within 30 days of your original purchase date for an exchange or refund if the item(s) are unworn with original tags. All outlet sales are final and not eligible for return or exchange.

How do I make a return?

You may ship your items back using the carrier of your choice. We recommend using a service with tracking capabilities. Please obtain the tracking # for your records and make sure that your return is shipped to our address,pls contact us with shipping address before shipped.

Once we receive your return, we will process and issue a refund for the full purchase price (less the cost of shipping) to your original form of payment. Refunds are generally processed within 5 to 7 business days from the day we receive your package.

Can I exchange my item?

Yes. If you need a new model, please email our customer service team at sales@thermal-imagers.com. With our Quick Exchange process, we will place a new order for your exchange item(s) and waive the shipping fee on that order. You will be charged at the time your new order is placed and we will process your refund once we receive your return

What if I no longer have the invoice/return form?

If you do not have your Return Form, please include a printed copy of your email order confirmation. If not available, please include a note with your name and order number.

Do I need a Return Authorization Number?

You do not need a return authorization number (RA#).

What if I don’t have my order number?

Please contact customer service at sales@thermal-imagers.com so we can help look up your order number.

When will my return be processed?

Refunds are generally processed within 5 to 7 business days from the day we receive your package.

How do I return a defective item?

If you believe your item is defective, please email pictures of the defect and a brief description to sales@thermal-imagers.com .

Why did I receive a Gift Certificate for my Return?

Refunds are issued to the original form of payment used. If you paid for your purchase with a gift certificate, you will be refunded in the form of a gift certificate. If you paid for your purchase with a credit card and gift certificate, your refund will go back to the credit card first and the remaining amount will be issued in the form of a gift certificate.

Can I return an item that was gifted to me?

Yes. If you received a gift that you would like to return or exchange, please contact customer service at sales@thermal-imagers.com . We will need the original order # or the name of the person who gifted it to you, so we can find the order. We can issue you a gift certificate for the item or we can refund the original purchaser.

Will I receive notification when my return is done?

Yes. You will receive an email once your return is complete.

I requested an exchange, why was I refunded?

Our returns department does not process new orders for returned items. Per our Quick Exchange policy, if you need a different model, please contact us at sales@thermal-imagers.com. We will place a new order for you and cover the standard shipping cost.

Overview
Kindly note that the below shipping guide is only for the reference purposes. The actual shipping period may vary depending upon holidays, customs and circumstantial factors. Customers will be notified about the shipping status via email after the shipment has been dispatched and can also track their orders through Order Status.

What is the shipping cost?
We Provide Freeshipping for all orders

Free Shipping Policy

You can enjoy the free shipping method as long as you placed the order from us, there is no money amount limits. The free shipping refers to registered airmail.

Where can we deliver the package to?

We ship to all countries exclude countries not shipped to include: Aruba, Bhutan, Brazil, China, Colombia, Comoros, Congo – Kinshasa, Ecuador, Egypt, Falkland Islands, Faroe Islands, Gambia, Guinea-Bissau, Lesotho, Mauritania, Mongolia, Paraguay, Réunion, Serbia, Somalia, St. Vincent & Grenadines, Suriname, Tajikistan, Turkmenistan, Uruguay, Isle of Man, Greenland.

Any questions, please feel free to contact our customer support at sales@thermal-imagers.com

Shipping Times
The shipping period mentioned in the below guide does not include the order processing time. The order processing time usually takes about 2-7 business days , The shipping period, is only for business days excluding the holidays or non-working days. Shipping times will depends on the country areas.

(Note: The shipping times are a general guide and do not apply to some remote areas.)

Transportation Time:

Standard – Registered Airmail with free shipping : Generally 7-15 Business Days after delivery to United States,Canada and Mecico. Generally 10~20 business days to United Kingdom,Germany,Italy,Spain,Netherlands,Belgium,Denmark,Finland,Ireland,Norway,Portugal,Sweden,Switzerland . Generally 20~35 business days after delivery to other countries.

After your order is shipped, please keep the lines open and sign for it in time. If you do not receive the item within 20 days after shipment, please contact us as soon as possible. If you do not contacted us for more than 35 business days, we will assume that you have received the item.

If you have any further questions, please feel free to contact our customer service via your order detail, thanks.

We are not responsible for delays due to holidays or shipping volume peak*Note:

Business days are defined as “Monday – Friday” and do not include holidays and weekends.

(Note: The shipping times are a general guide and do not apply to some remote areas.)

Logistics Peak Period Delay

We hope that you can receive your package earlier than anyone. But please understand that your parcel may delay due to holidays or some force majeure factors. If you encounter this issue,

please contact us and we will communicate with the logistics courier in time to urge the delivery, and the customer needs to contact your local express delivery company to get the latest news on the parcel.

HOW TO TRACK MY ORDER?

We will update the tracking number of your order in our system within 24 hours after your order has been shipped, and you will also receive one email that contains the shipping information including shipping courier, tracking number, the item that shipped, shipping address.

You can track your parcel by following corresponding websites:

17Track: https://www.17track.net

CUSTOMS TAX

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and you maybe being charged of customs fees when the parcel arrives in your country.

LOST OR STOLEN PACKAGES

We not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at sales@thermal-imagers.com

WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time. Please contact us immediately at sales@thermal-imagers.com if you believe you have provided an incorrect shipping address. You need to offer us the order ID, the correct shipping address.

Please contact us if any problem with you :Working Time : Monday to Friday from 9 AM to 6 PM UTC +8

Email: sales@thermal-imagers.com

Thanks for your interest in our products. If you are a retailer and would like to know how to become our wholesaler, please fill out the form below to request information about our premium products. Once we receive your inquiry, we will contact you in 24-48 hours to find out how we can best meet your needs. If you are an existing wholesale customer and need to place an order with us, please email us. We look forward to hearing from you.

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